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Andrew Martin's avatar

We once broke up a very long drive staying at a hotel just off the M6. It was a booking.com deal rate. By the sofa bed in our 'family room' there was a welcome letter from the manager to the kids, a giant chocolate cookie for each kid, and kid-sized dressing gowns laid out on the bed. Simple thoughtful things, done really well. Years later, the kids still talk about it as the absolute height of luxury. A popsicle hotline would have blown their minds.

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Heather's avatar

Love it. Great read, insightful as ever. Love the popsicles in white gloves too.

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Michaeljon Alexander-Scott's avatar

Thanks Heather, much appreciated!

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